Google Cloud has announced Gemini for healthcare, an AI agent designed to work across clinical, financial and administrative systems. The company says it can assemble patient information for care teams and organize coverage requests for health plan reviewers. It is available starting today in preview.
For providers, the agent can bring together a patient’s history from different care settings, prepare charts before visits and assemble authorization packets against payer policies. Google says it can flag missing documentation before submission and draft an appeal when a denial occurs and the clinical record supports one.
For health plans, it can check requests against medical policies and organize the findings for clinical reviewers. It can also use a member’s plan documents to explain benefits, estimate out-of-pocket costs, track deductibles and check whether a provider is in network.
Connectors bring records into existing workflows
Google says the product has four components: reusable instructions for healthcare tasks, connectors to existing systems, a partner ecosystem and a platform for managing agents. Organizations can create their own task instructions using their policies and procedures.
The connectors include electronic health records, claims systems and administrative tools. Google says access follows each source system’s existing permissions. Its Epic and Oracle Health integrations give authorized users read-only access to clinical information, with no changes written back to those records.
Google says the platform is built to support HIPAA compliance. It includes access controls, audit logs and citations that reviewers can use to check the source of an answer. Clinical, security and IT teams can set policies for agent interactions, while organizations can choose models from Google and its partners for different tasks.
Google says healthcare organizations are working with it on uses in care delivery, health plan operations and research. Gemini for healthcare is available starting today in preview.
