Google and Beth Israel Deaconess Medical Center researchers have reported results from a clinical study of AMIE, Google’s research diagnostic AI chatbot. Before urgent care visits, 98 patients consulted AMIE. Supervising physicians monitored the conversations in real time, and none needed to be interrupted under the study’s predefined safety criteria.
The study took place at BIDMC’s ambulatory primary care clinic. It was published in The Lancet on October 8, 2026. Google says it is the company’s first publication in the journal’s main edition.
Summaries helped clinicians prepare for visits
Clinicians reported that AMIE’s summaries helped them prepare for visits in 75% of cases. They said the summaries influenced their approach to care in more than half of cases.
According to Google, AMIE’s differential diagnoses matched the doctors’ final diagnoses 90% of the time. Those findings come from the 98 patient consultations in this study.
Larger clinical trials are needed
Google says the results suggest AI could improve patient-physician relationships and ease the strain on healthcare workers. The company says larger clinical trials are needed to assess patient-facing AI at scale.
