DoorDash revealed a new text-to-order AI agent on Wednesday. The tool operates through Apple Messages. Users can send text prompts such as order my usual. The system understands that phrase applies to a Friday night order.
The AI agent handles food recommendations
Customers can request a specific dish or ask for local recommendations. The agent searches local spots and suggests a cart based on the input. It also texts photos of the recommended food to the user.
Group ordering accommodates dietary needs
Group orders are supported by the new technology. The agent manages mixed dietary preferences and different quantities within a single order. This feature aims to simplify planning meals for multiple people.
DoorDash faces competition from Uber Eats and Grubhub. The new AI agent provides a way to gain an edge over these rivals. The release aligns with a broader industry push toward personal AI agents that execute tasks without app navigation.
DoorDash opened a waitlist for users in the United States. The company also announced plans to test delivery drones with select restaurants in Northern California.
